Effective Date: January 1 , 2026

Pool Solution LLC ("Pool Solution," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a service request, contact us, or interact with our advertising and lead-generation forms.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name

• Phone number

• Email address

• Information about your pool or requested service

• Information you provide when requesting a quote

• Information submitted through our website contact forms

• Information submitted through Facebook or Instagram lead forms

• Other information you voluntarily provide when communicating with us

When you visit our website, we may also automatically collect certain technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your service inquiry

• Contact you regarding your pool service request

• Provide estimates and quotes

• Schedule appointments

• Provide pool cleaning, filter cleaning, salt cell cleaning, repair, and maintenance services

• Communicate with you about your requested services

• Provide customer support

• Improve our website, services, and customer experience

• Measure and improve our advertising campaigns

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable laws and legal obligations

We will use information submitted through our lead forms primarily to respond to the request you submitted and provide information about our services.

3. Information Submitted Through Facebook and Instagram

Pool Solution may use advertising and lead-generation services provided by Meta Platforms, Inc., including Facebook and Instagram.

If you submit your information through a Facebook or Instagram lead form, information such as your name, phone number, email address, and service request may be provided to Pool Solution so that we can respond to your inquiry.

Information collected through Meta's platforms may also be subject to Meta's own privacy policies and terms.

4. How We Share Information

We do not sell your personal information for money.

We may share information when reasonably necessary to operate our business, including with:

• Service providers that help us operate our website

• Website hosting and technology providers

• Customer communication or scheduling services

• Advertising and analytics providers

• Professional advisors

• Government authorities or law enforcement when legally required

• Other parties when necessary to protect our rights, property, safety, or customers

We only intend to share information as reasonably necessary for legitimate business purposes, to provide requested services, or to comply with legal obligations.

5. Cookies and Analytics

Our website and third-party services may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve our website, measure advertising performance, and provide more relevant advertising.

These technologies may collect information such as:

• Pages visited

• Approximate geographic information

• Device and browser information

• Referral sources

• Website interactions

• Advertising interactions

You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some website features function.

6. Advertising

Pool Solution may advertise through platforms such as Facebook, Instagram, Google, and other advertising services.

Advertising platforms may use cookies, pixels, or similar technologies to measure advertising effectiveness and help us reach people who may be interested in our services.

We do not control how third-party advertising platforms independently process information. Their use of information is governed by their respective privacy policies.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

• Respond to service inquiries

• Provide requested services

• Maintain business and customer records

• Resolve disputes

• Meet accounting, legal, tax, or regulatory requirements

• Protect our legitimate business interests

When information is no longer reasonably necessary, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Ask questions about how your information is used

• Opt out of certain communications

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

10. Third-Party Websites and Services

Our website or advertisements may contain links to websites or services operated by third parties.

Pool Solution is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

11. Children's Privacy

Our services and website are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have unintentionally collected such information, we will take reasonable steps to delete it.

12. Do Not Track

Some web browsers offer a "Do Not Track" setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable laws.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the most current information.

14. Contact Us

If you have questions about this Privacy Policy or how Pool Solution handles your information, please contact us:

Pool Solution LLC
Website: poolsolution.org
Email: AZPOOLSOLUTION@GMAIL.COM
Phone: (623)-777-9782